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Enhanced wellbeing - fly with confidence

The continued safety and wellbeing of our passengers and crew is always our highest priority which is why we have implemented enhanced wellbeing measures which includes passengers wearing face masks.

You will be exempt if you have a medical reason not to wear a face mask, written medical advice will be required, please inform us at check-in. Children under 6 years old are also exempt.

This is one element of a series of enhanced wellbeing measures we have implemented which include:

  • Microbe Shield surface protection in the cabin
  • Aircraft touch point sanitation procedures
  • Cabin air is continuously replenished with fresh air every 5 - 7 minutes, the cabin may be slightly cooler than normal, therefore you may wish to have a jumper to hand
  • Seat allocation to maximise the distance between passengers in the cabin where possible.
  • Reduced contact points, with the exception of safety cards, all seat-back literature has been removed and there is no inflight service

We look forward to welcoming you on board.

More information

NOTIFICATION OF TRAVEL

If you are flying to Guernsey or Jersey, please read the following pre-departure information.

Guernsey:

If using same day return business travel enabled by the Business Tunnels scheme you are required to notify the States of Guernsey at least seven days prior to travel.

Notification must be given to the States of Guernsey Population Management Office by:

For normal travellers the 14-day quarantine for travel to Guernsey remains, until 01 September at the earliest.

Jersey:

For entry into Jersey, a pre-departure registration form must be completed before arrival and you must disclose all countries visited within 14 days of your arrival. Visitors have a choice to either undergo a PCR test upon arrival into Jersey or self-quarantine for 14 days. Further details can be found here: https://www.jersey.com/covid-19-information

London

London

London City Airport starts £16m departures transformation

The work has now begun to reconfigure London City airport's western pier in a £16m development programme to transform the departures area. The western pier houses 70% of the airport's departures gates.

The new Western Pier will create a bright, open-plan space with modern seating, electronic boarding gates, workspaces, quiet areas and charging points. The area will increase in size by around 84% (approx. 1,780m2), with space for new retail and food and beverage outlets, and accommodate 600 additional seats.

Declan Collier, CEO of London City Airport, explains the changes:

We are creating more space, more seating, and more comfort for our passengers. A record number of people used London City Airport in 2014 and we are on track for another record this year, with some 4 million passengers expected to travel through. People choose LCY for its unrivalled location so close to central London, the speed of check-in and arrivals, and for the quality of the experience here. Without development, that experience was at risk of being compromised but this multi-million pound investment will make the new Western Pier a cutting-edge extension of the departure lounge, with a business-class feel throughout, that is accessible to all.

The popularity of the airport is further illustrated by the additional flights to London City from Jersey added in January this year. 

Blue Islands Managing Director Rob Veron supports the changes at the airport.

We fly to London City because it is the best airport for fast access into the heart of London's business district. Smart travellers choose this airport for efficient travel to and from the capital and any developments the airport make to further improve this experience is something we wholeheartedly support.

Work has begun on the new Western Pier, with completion expected by Summer 2016.

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