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Enhanced wellbeing - fly with confidence

The continued safety and wellbeing of our passengers and crew is always our highest priority which is why we have implemented enhanced wellbeing measures which includes passengers wearing face masks.

You will be exempt if you have a medical reason not to wear a face mask, written medical advice will be required, please inform us at check-in. Children under 6 years old are also exempt.

This is one element of a series of enhanced wellbeing measures we have implemented which include:

  • Microbe Shield surface protection in the cabin
  • Aircraft touch point sanitation procedures
  • Cabin air is continuously replenished with fresh air every 5 - 7 minutes, the cabin may be slightly cooler than normal, therefore you may wish to have a jumper to hand
  • Seat allocation to maximise the distance between passengers in the cabin where possible.
  • Reduced contact points, with the exception of safety cards, all seat-back literature has been removed and there is no inflight service

We look forward to welcoming you on board.

More information

NOTIFICATION OF TRAVEL

If you are flying to Guernsey or Jersey, please read the following pre-departure information.

Guernsey:

If using same day return business travel enabled by the Business Tunnels scheme you are required to notify the States of Guernsey at least seven days prior to travel.

Notification must be given to the States of Guernsey Population Management Office by:

For normal travellers the 14-day quarantine for travel to Guernsey remains, until 01 September at the earliest.

Jersey:

For entry into Jersey, a pre-departure registration form must be completed before arrival and you must disclose all countries visited within 14 days of your arrival. Visitors have a choice to either undergo a PCR test upon arrival into Jersey or self-quarantine for 14 days. Further details can be found here: https://www.jersey.com/covid-19-information

Southampton Airport

Southampton ranked top airport in the UK for service

Southampton Airport has topped the list of UK airports in terms of service, in the widely respected airport service quality (ASQ) survey. A global benchmarking programme measuring passengers' satisfaction while they are at an airport, the ASQ survey is highly regarded by the industry. The research is in place at airports that serve more than half of the world's 6.6 billion annual passengers.

Southampton scored highly in a range of categories for 2014, including overall satisfaction with the airport for both its leisure and business passengers, waiting time at security and the courtesy and helpfulness of airport staff. Passengers also scored favourably for the walking distance inside the terminal, Wi-Fi services, business lounges and the comfort of waiting areas.

Rob Veron Blue Islands' Managing Director said

With up to eight flights per day between Guernsey and Southampton, there are 170,000 seats on this service per year, therefore we're delighted all our passengers enjoy a great experience in Southampton, especially with the short plane to train time for those going to London, but also when departing with improved seating areas and complimentary WiFi.

Neil Garwood, Head of Customer Service at Southampton Airport, said

We've significantly invested in our passenger experience by increasing our seating areas by 30%, introducing free Wi-Fi and upgrading our Priority Lounge in 2014.

This comes as the airport also announced strong growth, with 17% growth from the Channel Islands with the airport stating huge increase in passenger numbers was driven by Blue Islands investing in larger aircraft and passengers using Southampton Airport as an easy way to get to London. In 2014 Blue Islands carried almost 85,000 passengers on its Guernsey - Southampton service and we have already seen over a 100% growth in the first three months of this year compared to last.

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