Frequently asked questions

Both our fare options, Blue Fly and Blue Plus, include 23kg of hold luggage as standard, customers choosing our Blue Plus fares benefit from an allowance of 2 x 23kg items of hold luggage. 

If you have a Blue Fly fare you can add an extra 23kg of hold luggage for £20, additional hold luggage can be added to your booking using Manage My Booking. 

Each passenger may carry one item of cabin baggage (maximum dimensions 55 x 36 x 20cm) plus a handbag or laptop, the combined weight must not exceed 10kg. 

If you have chosen a Blue Plus fare there are no change fees when changing your flight, a fare difference may apply. 

If choosing a Blue Fly fare, there is a per person, per one way flight change fee, plus any fare difference - see our fares explained. 

Changes to your flight can be made through Manage My Booking. 

You can change a passenger name in a booking, there is a simple £40 fee per name to change. Our name change fee is not per one way flight, nor will you have to pay a fare difference. 

Please contact our Customer Care team to make the change to your booking.  

Sporting equipment can be carried as your hold luggage allowance, for more information please click here.