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CUSTOMER CARE CONTACT CENTRE | 18-19 MAY

Customer Care Call Centre opening hours 18-19 May:

18 May

10:00 - 14:00

19 May

Closed

If you need to contact us, the quickest way is to submit your query using this form.

For our latest live departure times see https://www.blueislands.com/live

Blue Islands

Blue Islands' customer service endorsed by local survey

90% of participants rated Blue Islands as 'excellent' for customer care in the recent Jersey Consumer Council Transport Survey 2013/14. The survey was completed by 3,245 respondents and focused on usage, customer service, consumer choice, special needs and consumer priorities when travelling off-island.

Over the past 18 months, a number of initiatives have been put in place to continually improve the customer care service from Blue Islands.

Rob Veron, Managing Director, comments on the importance of customer care.

Customer care and safety are the primary priorities for all our passengers. This is evident in the growth of our Customer Care team, the introduction of our Customer Care Desk in Jersey Airport and the relocation of our call centre from Surrey to Jersey. We are delighted that our efforts and high customer care standards have been recognised in this survey. We promise to maintain these high standards and continue to evolve our services and customer care to fit our passenger needs.

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